Durable Medical Equipment Billing Denied? What to Do Next

Durable medical equipment billing can become frustrating fast when an insurer denies a wheelchair, CPAP machine, hospital bed, brace, oxygen equipment, or another medically necessary item. You may have a prescription, a doctor’s recommendation, and a legitimate medical need, yet still receive a denial or unexpected bill. The important thing to understand is that a […]

What is a Facility Fee on Your Medical Bill?

Have you ever heard of a facility fee? A facility fee is an extra charge that hospitals add to cover overhead costs such as equipment, maintenance, support staff, and security. Even if the visit is virtual or at a hospital-owned outpatient clinic, they might have these additional fees. So patients often unknowingly agree to these […]

Can Medical Debt be Included in Your Credit Report?

In July 2025, a federal judge ruled medical debt can be included on people’s credit reports. That overruled a Consumer Finance Protection Bureau proclamation made in January of 2025. Had medical debt been left off of credit reports, it was expected to result in the approval of roughly 22,000 additional mortgages each year. Right before President Biden left […]

Mental Health Billing Challenges After a Claim Denial

Mental health billing challenges can interrupt treatment, create unexpected debt, and leave patients wondering whether their insurance company applied the same standards it uses for physical healthcare. A denial may arrive while therapy, psychiatric care, medication management, or substance-use treatment is still urgently needed. Paying immediately may feel like the easiest path, but the claim […]

How I Used the Media to get a $225,000 Medical Bill Paid

Too often when denials occur, we have to go through multiple appeals to resolve the issue. I often ask for help from the media because, many times, that is the only way the insurance company pays the claim. Last summer, I was published in NJ.com, and the article came out in September 2024 about a $25,000 denial […]

The Best Way to Protect Yourself from a Medical Claim Denial

The best way to protect yourself against a denial is to get pre-approval for medical services from your insurer in non-emergency situations. If it is an emergency, it is truly the responsibility of the medical provider to obtain the pre-authorization. Even if your provider is planning to perform surgery on you, it is their responsibility. I recently […]

Surgical Billing Complexity After an Insurance Denial

Surgical billing complexity can turn one medical procedure into several bills, conflicting insurance decisions, and a balance that is difficult to verify. A denial may make it appear that you owe every charge from the hospital, surgeon, anesthesiologist, laboratory, and imaging provider. But one coding problem, authorization dispute, network mistake, or missing document can ripple […]

How to Shop for the Best Medicare Advantage Plan

Some of the best advice I can provide is to shop carefully for the right insurance policy that offers comprehensive coverage from medical providers with a good reputation. With Medicare Advantage plans, this has been a major issue. Some of the best hospitals and doctors will not credential for a Medicare Advantage plan because they often […]

Why You Should Document Everything

If you’ve had a denied claim appeal, be prepared to provide documentation. It’s important to have a doctor write a letter explaining why the procedure was performed and why it was medically necessary for you. The letter should also explain what could have happened if you had not had the procedure. I recently overturned a […]

Emergency Room Billing Disputes After an Insurance Denial

Emergency room billing disputes can involve thousands of dollars, multiple providers, and an insurance denial that makes the entire balance appear to be your responsibility. The bill may feel impossible to challenge because the care already happened and there was no time to compare prices or networks. Yet emergency claims can be denied incorrectly, processed […]